My car broke down on I-90 (engine seized up) and I had it towed to Scotty's on a Saturday when their office was closed. Dialogued with them long distance (I live west of the mountains) for most of the week. They were always courteous and kind. And happily helpful. They gave me a fair quote for repair and were patient with my questions and with the amount of time it took me to reach a decision. Ultimately, I did not have them repair the vehicle (cost too prohibitive for my financial situation); and so I sold the car and had another towing company come to get it. Scotty's happily agreed to take possession of the signed title and extra keys to deliver to the new owner. (I made the trek back out the day before transfer.) And they also happily mailed me the buyer's check. And all, with charging me not a penny for their time and my bother. Stellar people; I would work with them any day of the week, and for any automotive problem you may have. It's hard to find such good, honest people these days. Thank you so much for your kindness and patience and flexibility!
John, whether you're west of the mountains or east, you're a neighbor to us all the same, and it was great working with you and answering all your questions. We are always here to help with any of your auto concerns. -Jeannette, Office Manager
- Scotty's Auto Repair