4

Expensive but they are good.

1

I couldn’t understand why would I get charged full price for an alignment after stating it wouldn’t do any good unless a part would need to be ordered. Why was it not discussed with me prior of doing a useless service. THAT WAS NOT NICE. refund or please provide me with an educated explanation since I didn’t get it from your service advisor.

5

Good customer service and quick at getting work down.

5

When other local mechanics wouldn’t work on my vehicle, Scotty’s did. They provided the necessary work and were always professional and up front about the repairs. The quality of work is also a big deal and they got it done. I am completely satisfied with their work and I will continue to use Scotty’s for my mechanical needs.

1

Hardly ever get back to you with a quote and I had them do my pinion seal which you have to take out the pinion well a year later my pinion came loose and destroyed my rear end. Now I am at a different shop getting a full rebuild that's costing me $3000 when they did a $200 job wrong... they didn't notate any issues with the rear end when they went in their so. So apparently it was good before they worked on it. These don’t just go bad.

1

5

Scotties is a great place to go to get a thorough rundown on the status of your car. It helps for those who feel helplessly ignorant to get a grip on what is most important and least. The staff are friendly and helpful and the prices are very competitive. Good service Good prices Good sensen

4

I love the reasonable pricing at this garage and the nice owners. The only reason I did not give it five stars is because I can never talk to the mechanic. When I bring in my car I like to be able to talk to a mechanic, not a girl at the desk. Of course, this is a personal preference.

Thank you for the review, our mechanics are in high demand and have a pretty hefty list of jobs to do so we try to keep them working on cars. If it is a dire need and they need to explain something then we can have them talk to you. Otherwise the service writers are fully aware of what was done to your car and can explain most things. We always strive for the best customer service. See you next time! Jeannette - Office Manager

- Scotty's Auto Repair
5

They are great to work with and always keep me up to date with what needs repair, and the costs up front. They have always finished for the price they quote, and I appreciate that.

Thank you for the 5 star review Melody! We always strive to give everyone the best experience possible. See you next time! - Jeannette, Office Manager

- Scotty's Auto Repair
5

Been using Scotties several years now and so glad I discovered them. Very honest and straightforward. Trustworthy in a time when I'm used to being overcharged and deceived by dealerships all over. I learned to TRUST Scotties with my vehicle. That Means everything to me.

Roy, your kind words have touched my heart. I will pass them on to the team. Thank you so much for your trust, we will make sure your vehicle is handled with care like it is one of our own. See you next time. - Jeannette, Office Manager

- Scotty's Auto Repair
Scotty's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotty's Auto Repair (509) 765-6906 if you have any issues in accessing any area of our website.
1450 East Wheeler Road Moses Lake, WA 98837 (509) 765-6906