Moses Lake Auto Repair

Every time I bring a vehicle into Scotty’s they are fast, efficient and give me all the information I need to make an informed decision about my vehicle. This time was for extended warranty work (both rear wheel bearings replaced) and they were so on top of making sure that they got the approval quickly so I can get my car back and happily on the road again! I trust Scotty’s Auto Repair and so should you.

Expensive but they are good.

I couldn’t understand why would I get charged full price for an alignment after stating it wouldn’t do any good unless a part would need to be ordered. Why was it not discussed with me prior of doing a useless service. THAT WAS NOT NICE. refund or please provide me with an educated explanation since I didn’t get it from your service advisor.

Good customer service and quick at getting work down.

When other local mechanics wouldn’t work on my vehicle, Scotty’s did. They provided the necessary work and were always professional and up front about the repairs. The quality of work is also a big deal and they got it done. I am completely satisfied with their work and I will continue to use Scotty’s for my mechanical needs.

Hardly ever get back to you with a quote and I had them do my pinion seal which you have to take out the pinion well a year later my pinion came loose and destroyed my rear end. Now I am at a different shop getting a full rebuild that's costing me $3000 when they did a $200 job wrong... they didn't notate any issues with the rear end when they went in their so. So apparently it was good before they worked on it. These don’t just go bad.

Scotties is a great place to go to get a thorough rundown on the status of your car. It helps for those who feel helplessly ignorant to get a grip on what is most important and least. The staff are friendly and helpful and the prices are very competitive. Good service Good prices Good sensen

I love the reasonable pricing at this garage and the nice owners. The only reason I did not give it five stars is because I can never talk to the mechanic. When I bring in my car I like to be able to talk to a mechanic, not a girl at the desk. Of course, this is a personal preference.

They are great to work with and always keep me up to date with what needs repair, and the costs up front. They have always finished for the price they quote, and I appreciate that.