Moses Lake Auto Repair

Very nice staff!! Got on our boat right away! Easy to understand explanation. Went above and beyond to information on details of boat!

Knowledgeable and got me right in and out.

I can't speak highly enough about this place. My girlfriend and daughter have been taking their vehicles here for several years. I dont even bother going with them as I know they won't be taken advantage of as females. Prices are extremely fair and work has always been completed on time and never a problem. In 50 years I've never seen such a honest car repair shop. The detailed report of all problems or future problems including full pictures was an incredible bonus feature they provide straight to your email.

Scotty’s is great. Got me in quick and got my oil changed done fast. Love going to them.

First time using them, they went above and beyond to help diagnose my vehicle, even staying late to make sure it was done correctly, thank you so much, highly recommend them

I really hate to post bad things about a company, but I feel the need to at this time. We are so incredibly unhappy and stressed about our experience with Scotty’s. It started with dropping off our truck on June 19. After paying a total of $871.17 we brought our truck home on June 27th after picking it up at 5pm, closing on Friday night. We called almost daily trying to get a progress report and hoping we could have it fixed and we could bring it home, finally on Friday June 27, we called, they said it would be ready by 4:15 pm. We went to pick up our truck, got home tried to put it in reverse to back into our driveway. It wouldn’t go in reverse or even neutral and was stuck in the middle of the road in front of our house. We turned it off and it wouldn’t start, blocking the road. We tried and tried to start it and it would not start. After about 2 hours and numerous times trying to start one of our neighbors was frustrated at our truck being in the middle of the road and came to try and help. He was finally able to get it in neutral and started it. Once parked in our driveway, we tried to start it and it didn’t start. He told us at the time it was the neutral safety switch, which another friend had also suggested. We have now ordered the switch from Nappa and we should have it tomorrow. It will start when sitting for at least 2 hours to overnight. We had company visiting from Florida and was not able to go do anything. A VERY frustrating 9 days!

We were very pleased with our experience at Scotty’s. The service rep Darrin was very helpful, communication was great and the vehicle was repaired earlier than expected.

If you break down on I90, near Moses Lake, I hope you are lucky enough to be towed to Scotty’s Auto Repair. You will find superior service, caring employees, and people who go the extra mile that is needed when you are stranded with a graduation ceremony you don’t want to miss. Kudos to Scotty’s for getting us on the road in record time with repairs done with expertise!