Moses Lake Auto Repair

Their customer service is always outstanding, and I especially like the reports with pics I get back after they are finished with servicing my car.

100% recommend

My 2020 RAV4 repeatedly threw a P0128 code which disabled the cruise control and AWD system. As someone who has done all of his vehicle maintenance for over 50 years I thought this would be an easy fix, which it was on my 1985 Jeep Cherokee. Sadly not so. I spoke with Aerin at Scotty’s about my symptoms and we agreed that it was in all likelihood a failed thermostat. She gave me a quote and asked if I wanted to move forward or have the mechanic confirm my suspicions. I decided to have the analysis confirmed as the cooling system on this engine is electronically controlled. Ultimately it was the thermostat and the job was completed under the estimated cost. Their comprehensive multi-point inspection revealed additional issues several needed immediate attention and several were less pressing. After my review I decided to take care of them myself. There were never any high pressure tactics which I found refreshing. All in all it was a pleasant experience.

Very fast friendly and helpful