5

Thank you for your 5-star review, Ed! We appreciate your feedback. It's our goal to provide exceptional service to all our customers. If you have any further comments or questions, please don't hesitate to reach out.

- Scotty's Auto Repair
4

They fixed a big oil leak I had and did a great job but I had additional concerns with my power steering which hasn't been working and they told me there was too much oil from the leak and they didn't have the ability to clean that so they basically just brushed off my concern for the power steering. It just felt as if they wanted to be done with my car, so I guess I'll go somewhere else from now on? Because my power steering still doesn't work. Very odd exchange. I would recommend them but I probably won't go back.

Aaron, I think their is a little miscommunication going on. I talked to the tech that did the work and he said the power steering was working when it left. It was low on fluid at the time and due to the major engine oil leak is was difficult to pinpoint where any other leaks were. If the power steering fluid is low again then it wont work. Give us a call and we can get you in right away to recheck for leaks and get that issue taken care of. Sorry for the misunderstanding. - Don, Manager

- Scotty's Auto Repair
5

Their customer service is always outstanding, and I especially like the reports with pics I get back after they are finished with servicing my car.

Thank you for your fantastic review, Ronda! We're thrilled to hear that our excellent customer service and detailed reports have made your experience with us exceptional. We'll make sure to continue providing you with top-notch service for your car.

- Scotty's Auto Repair
5

100% recommend

5

5

5

5

My 2020 RAV4 repeatedly threw a P0128 code which disabled the cruise control and AWD system. As someone who has done all of his vehicle maintenance for over 50 years I thought this would be an easy fix, which it was on my 1985 Jeep Cherokee. Sadly not so. I spoke with Aerin at Scotty’s about my symptoms and we agreed that it was in all likelihood a failed thermostat. She gave me a quote and asked if I wanted to move forward or have the mechanic confirm my suspicions. I decided to have the analysis confirmed as the cooling system on this engine is electronically controlled. Ultimately it was the thermostat and the job was completed under the estimated cost. Their comprehensive multi-point inspection revealed additional issues several needed immediate attention and several were less pressing. After my review I decided to take care of them myself. There were never any high pressure tactics which I found refreshing. All in all it was a pleasant experience.

5

4

Very fast friendly and helpful

Scotty's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotty's Auto Repair (509) 765-6906 if you have any issues in accessing any area of our website.
1450 East Wheeler Road Moses Lake, WA 98837 (509) 765-6906