5

Got updates and timely repairs. Would recommend Scotty's to anyone needing auto repairs

Thank you, Mike, for taking the time to recommend us! We're glad to hear that you had a positive experience with us and that you appreciated our updates and timely repairs. Customer satisfaction is our top priority, and we're always here to help with any auto repair needs.

- Scotty's Auto Repair
5

Scotty's is the best. I had serious issues when I first brought my truck in and they diligently and thoroughly diagnosed the truck gave me the best course of action to take and fixed it right the first time! I have since had my truck back for other issues and I am continually impressed by the high level of thoughtfulness they put into their work. My F350 is now running like a dream and I will not hesitate to use Scotty's again in the future. My give my sincere thanks to Darin, Erin and Sarah. They were all wonderful to work with!

Thank you, John, for the amazing feedback! We are thrilled to hear that your truck is running like a dream after our service. Your kind words about our team members mean a lot to us. We look forward to assisting you again in the future!

- Scotty's Auto Repair
5

They did a complete check on my car to let me know what was wrong fixed what I asked them to and the price was perfect. I also got a flower for spring! Definitely will be back and recommend 👌

Thank you Ashlie for the 5-star review! We're delighted to hear that your experience was positive, and that our service met your expectations. We look forward to serving you again in the future, and appreciate any recommendations you may send our way!

- Scotty's Auto Repair
5

Went in for a oil change and received a free inspection as well with the oil change on my 2001 Toyota Camry. An oil change is an oil change those are about as easy as they come. BUT the inspection completely blew my mind how thorough it was! They literally checked everything on my entire car not just under the hood. I was experiencing a little oil leakage as well and they tracked down and pinpointed the oil leak for me. Sent me pictures as well directly to my phone. Was not a 15 minute quick in and out oil change that you get at quick lube shops. Took just over an hour to complete but was so worth the money! $40 It's not a quick in and out place. But if your looking for quality work and above and beyond the call of duty service where you know the job is done right Scottys is the place for you too!! Adrian P.

Thank you Adrian for the glowing recommendation! We are glad to hear that you enjoyed our thorough inspection process and the added value of tracking down and pinpointing the oil leak. We pride ourselves on going above and beyond for our customers. Counting the days till your next visit! :)

- Scotty's Auto Repair
5

Thorough and great service.

Thank you, Joshua, for your 5-star review. We take pride in providing thorough and exceptional service to our customers. We are glad to hear that your experience with us met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

- Scotty's Auto Repair
1

I am sorry you felt that your experience was less that satisfactory. I spoke with the advisor for your work order and it seems their was a miscommunication about price. I can offer to refund the inspection fee if you choose to get your exhaust work done. We do not provide free inspections when other work is not done at the same time. Please give me a call if I can help you further. - Don, Manager

- Scotty's Auto Repair
5

I had a wheel become wobbly on my 2917 Subaru Outback while driving from Bellevue to Spokane and had to quickly check into hotel at Moses Lake and find someone who would look at it next am. Scotty’s looked at it 9am and asked right away if someone had just worked on the car. Subaru dealer had worked on it the day before an apparently forgot to tighten one wheel properly.

Thank you for the 5-star review, Robert! We are glad that we were able to resolve the issue with your wheel quickly and efficiently. It is frustrating when a previous service leaves loose ends, but we are here to make it right. If you have any other concerns or need further assistance, feel free to reach out.

- Scotty's Auto Repair
5

Scotty’s auto repair was affordable, prompt, efficient and very pleasant to work with. I recommend Scott.

Thank you for the awesome review, Skip! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. It would be our pleasure to serve you again in the future!

- Scotty's Auto Repair
5

Thank you for your 5-star review, Ed! We appreciate your feedback. It's our goal to provide exceptional service to all our customers. If you have any further comments or questions, please don't hesitate to reach out.

- Scotty's Auto Repair
4

They fixed a big oil leak I had and did a great job but I had additional concerns with my power steering which hasn't been working and they told me there was too much oil from the leak and they didn't have the ability to clean that so they basically just brushed off my concern for the power steering. It just felt as if they wanted to be done with my car, so I guess I'll go somewhere else from now on? Because my power steering still doesn't work. Very odd exchange. I would recommend them but I probably won't go back.

Aaron, I think their is a little miscommunication going on. I talked to the tech that did the work and he said the power steering was working when it left. It was low on fluid at the time and due to the major engine oil leak is was difficult to pinpoint where any other leaks were. If the power steering fluid is low again then it wont work. Give us a call and we can get you in right away to recheck for leaks and get that issue taken care of. Sorry for the misunderstanding. - Don, Manager

- Scotty's Auto Repair
Scotty's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotty's Auto Repair (509) 765-6906 if you have any issues in accessing any area of our website.
1450 East Wheeler Road Moses Lake, WA 98837 (509) 765-6906