5

1

Very good

Ric, based on your comment I think you meant to give us a better rating. Thanks for being a regular customer and we would appreciate it if you could fix that rating. Jeannette, Office Manager.

- Scotty's Auto Repair
1

Took my car to get new tires here and their work was very unprofessional. Scratched my rims up pretty bad taking off weights and looks to me like they used scotch bright to clean the rim before adding new weights which scratched them pretty bad. I’ve been waiting for them to call me back for a week to resolve the issue but can seem to get through to them.

5

I was recommended Scotty's by a company Ive been working a contract for, came with oil leaking. A gentleman helped me, even though everyone was on break, even went and got a guy out of the break room to assist. I've never had to deal with anything like that, especially far away from home, but they topped off my oil, gave me simple instructions on what to do to get home 🏡. I did as told and got it up the road. I've never been so grateful.

We are glad that you had a great experience at Scotty's. I will pass on the gratitude to our staff. Have a great day! - Jeannette, Office Manager

- Scotty's Auto Repair
5

I broke down in Moses Lake as I was driving through. I took a chance on Scotty’s Automotive and had my car towed there after business hours. They were kind, professional, and were able to fix my car quicker than anticipated. If I lived in the area I would use them for regular maintenance and repair work for my vehicle. They replaced my alternator and charged my battery for me.

Sarina, thank you for the kind words! We always strive to get everyone back on the road quickly. I will pass on these kind words to our staff. Thanks again. Have a great day! - Jeannette, Office Manager

- Scotty's Auto Repair
5

They were quick, efficient, reasonably priced and kept in close communication. After moving from out of state and needing an auto mechanic I will never go anywhere else. Thank you Scotty's.

Rebecca, thank you for taking a chance and trusting us with your vehicle. We will always strive to do our best and keep your vehicle on the road. See you next time! - Jeannette, Office manager.

- Scotty's Auto Repair
5

I can always expect Quality work, professionalism and timeliness at Scotty'

Thank you for the kind words Aimee, we appreciate your trust in us to make sure your Volkswagen is road worthy. I will pass on the kudos to the team. See you next time - Jeannette, Office Manager.

- Scotty's Auto Repair
5

Good service compared to Midas, Midas gave me a rude answer after asking a simple question.

Thank you for giving us a try and we are glad you had a great experience at our shop. See you next time! - Jeannette, office manager

- Scotty's Auto Repair
1

They were unable to give a quote for repairs without inspecting the specific vehicle. When I got my vehicle in I waited for close to an hour and a half while they inspected the entire vehicle when I only asked for 1 thing to be checked. When they finally told me what needed fixed they couldn't get me a quote until the next day. All said and done, I would not recommend their services and I will not go back

I am sorry that we were not able to meet your expectations. It is our company policy to inspect the entire vehicle when it first comes in, we also are weary to do quote without seeing the vehicle due to incorrect quotes and incorrect time being scheduled which can affect our other customers. We didn't charge you for looking at the vehicle and the quote that needed to be done takes a little bit of time considering it is not a stock option on that vehicle. If you have any other questions or if I can help in any way please give me a call. - Jeannette, office manager. 5097656906

- Scotty's Auto Repair
5

All fair prices, honest work done well. I won't go anywhere else.

Honesty is the best policy, and we strive to treat our customers like family. Thanks for the 5 star review. See you next time! - Jeannette, Office manager.

- Scotty's Auto Repair
Scotty's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotty's Auto Repair (509) 765-6906 if you have any issues in accessing any area of our website.
1450 East Wheeler Road Moses Lake, WA 98837 (509) 765-6906