Moses Lake Auto Repair

I wish this shop was in my hometown! They diagnosed my car’s problem, even called my hometown mechanic (who had mistakenly put in the wrong fluid), and then spent 15 minutes explaining to me what I would need to have done at a speciality shop. How much did they charge me? Nothing. How’s that for top-notch service!

I was disappointed when Scotty's gave me the news that my Nissan Xterra's transmission was destroyed due to a damaged torque converter, but I was very pleased with the professionalism that this shop used when explaining the problem and my options to me. This shop has very experienced mechanics with a lot of integrity. I highly recommend this family run business to anyone. You'll keep coming back.

Two things need to be said about Scottie's. First, they are scrupulously honest. I remember once bringing in my car for a repair and when I picked it up they said no cost, it was under warranty. I hadn't even known it was related to the previous repair. Many mechanics would have scammed me. Second, they take pride in their work. They will quote you a higher price than the next guy, but they will do the whole thing rather than making you come in again to get the rest of the job done The staff is also friendly and helpful and a pleasure to do business with. Highest recommendation.

I stopped in Moses Lake to fill up with gas when my car starting acting weird. So I found Scottys through my google maps and went to their business to see if they could look at my car. The minute I walked through the door they were very friendly and professional. Explained I was driving through and needed a mechanic to look at it. Scottys looked at it immediately and found the problem. They had a part delivered within minutes and had me back on the road for my trip within 1 1/2 hours. I am very impressed and appreciative by their customer service to a person passing through in need of help. Highly recommend this auto repair shop!!!

We stopped in Moses Lake to take a break while driving from Spokane to Wenatchee. When we went to start the car, it started but idled rough and stalled out. We found Scotty's on Google, and they were very professional from the first moment we called right up to the end. They stayed more than 2 hours late in order to accommodate us and make sure we could get our car back on the road again.

Very friendly and helpful staff. Quality work, did what I needed. I will be a repeat customer. Thanks

My battery died at traffic court. I walked over there to borrow jumper cables and Don(? I'm terrible names) grabbed the jump pack and gave me a lift back to my car. Didn't charge me anything. You don't get customer service like that anywhere anymore. Definitely recommend them, I know I'll be going back again, and I'll even spend money next time. THANKS GUYS!