5

Although they have not completed the repairs I have enjoyed their thorough response to my vehicle needs. With having to work it is good to receive updates through text. And the diagnostic appeared to be very thorough. I will update once I pick up the vehicle

Chris, thank you for trusting us with your vehicle -- it's been great working with you. We'll be sure to update you on the repairs. Don't hesitate to reach out if you have any questions. Take care. - Jeannette, Office Manager

- Scotty's Auto Repair
5

They took very good care of us

Thanks for taking a moment to leave this review, Kimalee. Feel free to let us know if we can be of assistance. -Jeannette, Office Manager

- Scotty's Auto Repair
5

Brought my Lincoln Town Car in for the 20$ Groupon oil change and inspection. Getting a regular Car inspection can finds issues before they become bigger problems. Scotty's emailed me pictures where they discovered a ball-joint concern. The staff is friendly, and there is a nice clean waiting room. Will bring my car back to Scotty's for regular maintenance when I'm traveling between Rattle and Spokane.

5

Thank you for this great review, Paul! Be sure to reach out if we can assist you in the future. -Jeannette, Office Manager

- Scotty's Auto Repair
5

My mother has taken her car there many times. They're a wonderful auto repair facility

Nathan, we've enjoyed seeing and working with your mom. I'm delighted to hear she's appreciated our help. Thank you for the amazing support, and we're happy to answer any questions if they come up. Take care, and tell your mom we said hi. - Jeannette, Office Manager

- Scotty's Auto Repair
5

Matt, we appreciate you taking time to leave this review. Please just get in touch whenever we can lend a hand. -Jeannette, Office Manager

- Scotty's Auto Repair
5

I love Scotty’s Auto Repair! They are affordable and willing to help with all of your vehicle needs in a quick and professional manner. It may take a while longer if they need to order parts for your vehicle but it is worth the wait. Thank you to all of Scotty’s staff! You are all awesome!!!

Sharol, thank you for the wonderful support. We take pride in being the one-stop auto shop for our community -- like you said, our expert staff is always willing to help. Please don't hesitate to reach out if you have any questions. Hope to be there for you again when you need us. - Jeannette, Office Manager

- Scotty's Auto Repair
5

Great service. Thank you.

Glad to see this excellent review, Russ! Let us know if we can be of assistance. -Jeannette, Office Manager

- Scotty's Auto Repair
1

Should be rated 0 stars. Brought our dune buggy in and they totally messed it up. It came home not once but twice with worse issues than it originally had. Originally came in because we needed a distributer installed. After we got it back we test drove it and the engine was misfiring and the timing was completely off. When my boyfriend brought up the issue they said “oh we will have someone better work on it next time half off” we got it home the second time and there were not one but two leaks in the gas tank that weren’t their before, timing was still off, still misfiring and the throttle cable was tightened in such a fashion that’s the engine would accelerate at an idle. We didn’t call back due to the way this shop conducted business and are now resulting in fixing it ourselves.

Natalie, I would have preferred you called as we take immense pride in the work our expert staff does. I still encourage you to reach out, so we can discuss this further. I'm looking forward to speaking with you. - Jeannette, Office Manager

- Scotty's Auto Repair
5

Customer service is friendly, understanding, and very proffesional. Even when they are over booked with work. They try to help as many customers as possible. I was impressed by how they multy task. If you have any questions I would go in and speak to Alfonso or any of the staff. Thanks for the good quality work on my truck guys! Definitely recommending them to others. Also military friendly!

Kevin, we're always happy to provide the best for amazing individuals and clients like yourself. While we do get busy, that does not stop our amazing team from delivering outstanding service that you deserve. Like you said, we are military friends -- 10% military discounts for veterans with a military ID. Thank you again for the wonderful support -- we're always happy to help. -Jeannette, Office Manager

- Scotty's Auto Repair
Scotty's Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotty's Auto Repair (509) 765-6906 if you have any issues in accessing any area of our website.
1450 East Wheeler Road Moses Lake, WA 98837 (509) 765-6906