Had a front catalytic converter with a hole in it and had blown everything from the front into the one on the back. I went by, told them exactly what was wrong with it and that I had the part, just needed it put on. Gave me a quote of $200ish and made my appointment. Took it back for my appointment 2 days later and waited, with the understanding that it would be about two hours at most. Twenty minutes later some guy comes in and starts feeding me a line about how there's a bolt stuck "somewhere in the exhaust" and "you don't wanna wait.....could take an hour to find it or it could take 8......just depends." "And you have a 2nd cat out that's gonna have to be replaced" (TOTALLY BS). So I tell him to give me the bottom line and he quotes me "somewhere between $700 and $1000." Got my keys and left cause this guy is full of crap. Took it to another local shop and the guy welded up the cat that had a hole in it and then put my new one on......in 3 hours for $207 and change. I've always heard good things about Scottys.....this is why I went to them. Makes me think that the people who don't have a good experience just don't take the time to say anything about it. Apparently he took me for some kind of idiot cause I've got boobs and it's all "over my head anyway" and thought he'd cushion his pay at my expense. Not this time......and not this woman!